Nokia – Customer Inconvenience

Last week my phone stopped sending and recieving emails. I was having a *very* busy week and was more than slightly maddened by this email in my inbox from Nokia. Important to note that they sent this email to the account that they had just suspended access to from my phone, so i didn't know why it had stopped working. Where's that iPhone catalogue…

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Dear Nokia Messaging customer,

Recently we deactivated your Nokia Messaging account to ensure you would not incur unexpected data charges on your operator network.  If you would like to continue to use Nokia Messaging, please note that data traffic will be charged according to your current operator service plan and may not be included in your flat data rate plan. Please contact your operator to know how much you will be charged.

To reactivate the service, first remove the mailbox(es) from your Nokia Messaging email software on the phone.  To do this,
— go to the Email program
— go to Settings
— select the mailbox
— press Options
— select Remove Mailbox

Then, run the Email Setup wizard, and follow the on-screen instructions to set up your account.
— press the Email button on your keyboard
— select the "New" icon
— press Start, and follow the on-screen instructions

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Also good to note that the instructions above do not work on my phone.

Posted via email from mrspooner’s posterous